Family Support Specialist
Marilia is an aspiring bilingual case manager with over a decade of experience in customer service and management roles. She has honed her skills in communication, organization, and problem-solving through various positions, including shift management in the food industry and City Carrier Assistant at USPS. Marilia advances her education in human services through the Case Management Accelerated Training (CMAT) program, further enriching her capabilities in this field.
Throughout her career, Marilia has demonstrated a strong leadership mindset and an ability to handle multiple tasks effectively.
Marilia is fluent in Cape Verdean Creole and possesses exceptional interpersonal skills. Her recent educational pursuits include a certificate in person-centered case management from Boston University and comprehensive training at Tri-Valley Inc., where she gained valuable insights into case management principles, research, analysis, and professional observation. Marilia's dedication to service, combined with her extensive experience and ongoing education, positions her well to make significant contributions in the field of human services.